I'm a new customer Why can't I connect to the internet? Faults with your Virgin Managing your Broadband, TV and Phone account with My Virgin Media.
Broadband help and support. What do you need help with? Mobile/Desktop only wrapper - from Medium breakpoint - to No limit breakpoint.
Virgin Broadband and the web . Call our Customer Service team. Call 150 from your Virgin Media phone or mobile, or call 03* from any other.